Review replies
Drafts in the shop’s voice, with a rule for what may publish
4 and 5 star replies can publish themselves. Anything harsher stays a draft until an owner edits it. The desk does not ask a guest to change a star.
Sample desk · Grayslake · not a customer result
Priya Shah
★★★★★The cacio e pepe tasted like it came off a Roman side street, and our server knew the Lake County wines.